A2B Office Supplies started trading in 2001 supplying business machines. Since then the business has expanded over the years offering around 25,000 products ranging from office supplies and equipment. The range includes stationery, cleaning & hygiene.
In recent years the range has been increased to include retail & security, signs, health & safety, packaging & storeroom supplies. Storage & shelving, toilet rolls, tea & coffee are also extremely popular sellers.
Delivery in Manchester and mainland UK is the next working day.
Delivery is UK wide including Northern Ireland with the assistance of some reputable couriers. These include UPS, DPD and some of their own drivers for local Manchester office supplies deliveries. Delivery charges are £4.99 for all orders under £115, orders over £115 are free delivery guaranteed next day delivery.
The shopping experience consists of an active website including live pricing and stock availability alongside the website catalogues. These are available for reference purposes using product codes from the catalogue to input into the website for current pricing. Catalogues can also be purchased on line free of charge.
The website offers a live chat facility whereby customer can live message price, products, stock and customer service queries instantly. There is also a request a call back facility for the customer. A2B also advertise their telephone number and contact email address. This allows the ease of contact a simple stress free process for their customers.
The back end of the website database is user friendly. Once you have set up an account online, the order process is very simple. The database will log all orders offering repeat orders and remember previous stock ordered. This makes it easy and simple for the customer saving them time and also money.
Payment options include credit/debit card, Paypal, cheque, BACS and purchase orders. Payments can also be made over the phone making options as easy and flexible as possible for their customers.
Response time is excellent within the Company. Voicemails are returned within 10 minutes, emails are responded to within half an hour.
Seasonal Office Products
Alongside the day to day products, A2B also offers a seasonal range of products.
Summer time consists of a wide range of Fans and air conditioning units. Clip on monitor fans, desktop fans and tall floor standing fans. Additions include wall mounted and heavy duty floor standing metal fans for larger spaces.
Summer is also the time whereby A2B office supplies release their next year’s diaries. Day to view, week to view, 2 day view, academic diaries etc in a whole range of sizes up to A4 Desktop size. In addition to the diaries they also offer wall and staff planners. Perfect for schools, offices with mounted or un-mounted options.
Winter time consists of a wide range of heaters. Fan heaters, oil filled radiators, convector and halogen heaters. Also within the seasonal winter range the winter A2B also supply salt &gravel for icy roads. Snow shovels, de-icer and window scrapers are also popular sellers.
Hotels have become a huge part of A2B stationery include purchasing goods. Ranging from toilet rolls, cleaning equipment, tea coffee, water and biscuits and stationery.
Customer Service is Paramount
A2B Office Supplies pride themselves in their customer services. You’re allocated one point of contact from sales all the way through to customer services. This keeps things simple for the customer and any quotes, issues are dealt with right away. Pricing on the website is very competitive and bulk discount options are also available.
This way they have managed to make great business accounts throughout the United Kingdom. They have loyal customers come back for all their office supply needs. By offering public and private organisations to open business accounts they offer them access to the fastest delivery of all their products. Delivery is the very next day which enhances business further.
A2B Office Supplies have been able to build a sound reputation of delivering not only the best product. The best product at the best price with the best service throughout the UK. This has resulted in a client base including quite a few government authorities and many large corporate giants who rely on them for their office supplies.
They have a professional team which is able to answer all questions pertaining all their office needs. In addition they offer custom solutions to any and every problem that their customers may face with their communication needs.
Their staff is highly trained and thus, fully specialised in handling their customers queries every single time.
Cheap Office Supplies?
The reason that they are able to provide top end supplies at such low prices is because they strike the best bargains with the manufacturers. They are able to pass on savings to their valuable customers. This becomes a win-win situation for all concerned.
Summary of A2B Office Supplies (Manchester)
All in all, A2B Office Supplies offer a good service for any size business. They aim at giving their Manchester based customers the best service possible including fast delivery and low prices right across their range of products. Based in the reviews found on TrustPilot, is it clear that A2B Office customers are pleased with the service and come back time and time again.
For more info on A2B Office Supplies – visit their website here